How do I place an order?

Add the product(s) you wish to order in your shopping cart by clicking on the "Add to Cart" button located next to the product image. When you're ready to complete your order, click "Checkout" from within your cart and follow the instructions. You may also complete your order by calling us at +91-9599967091 or +91-11-40367720.

What payment options do you accept?

We accept all Credit card, debit card orders.

Can I cancel my order?

Typically, orders once placed cannot be cancelled. Please contact at the earliest and we will try to do whatever best we can. Your order starts processing within 4 to 6 hours of order placement. Once the order starts processing we are unable to cancel the order.


What if I want to return an order?

If you have received a damaged product, please refer to the process mentioned in above point of What if I receive damaged product?

If the product is not damaged then,

In case of Art:

Please send us a request of return with a brief description of the reason for the return at +91-9599967091 or +91-11-40367720 or by emailing info@mahattaart.com

After receiving the request, we will arrange a pick up from the shipping address. Please return the package in the original packing including invoice, price tags, labels, original packing, freebies and accessories.

Once a return request is authorized from our end, refund will be processed within 7-10 business days of receipt of the returned product, provided goods are received in an acceptable condition. The mode of refund will be the same as the mode of payment chosen when placing the order.

In case of Photos To Frame:

Since it's a customize product as per your specifications. We are really sorry we won't be able to process the return of it. If you're not sure of size, print surface or frame or facing any issue while placing the order you may contact us at +91-9599967091 or +91-11-40367720 or by emailing info@mahattaart.com our customer support executive will get in touch with you to help you with your order.

We are unable to add additional items to existing orders or substitute individual items. You will need to cancel your existing order and place a new one.

How do I find a specific item from your catalog?

Enter the exact name of the artwork/ artist name or the SKU ID into the search box that appears at the top of each page. Or you can contact our Customer Support Team at +91-9599967091 or +91-11-40367720 or by emailing info@mahattaart.com.

Does the image on your site accurately represent what I will be sent?

We strive for a high degree of image accuracy. However, in some cases, the color of prints may vary. If you are not satisfied with the product you receive, you may return it within 7 days for a refund.

How accurate are the item dimensions listed on your web pages?

We verifies the dimensions of all images on our site, but due to industry standards sizes can vary slightly up to (1½"). If you are not satisfied with the product you receive, you may return it within 7 days for a refund.