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About Product

What variety of art do you sell?

MahattaArt.com is an online platform which sells 100% authentic licensed art prints by various artists, including illustrations, posters, paintings and photography. For every purchase, the Artist receives royalty fee. We also provide, high-quality custom mounting, matting, and framing to enhance your art purchase. We offer a one-stop online solution of exclusive artwork.

How do I find a specific artwork on website?

Enter the exact name of the artwork or artist name into the search box that appears at the top of each page. Or you can also contact our Customer Support Team at +91-9599967091 or +91-11-40367720 or by email at info@mahattaart.com

Does the image on your site accurately represent what I will be sent?

We strive for a high degree of image accuracy. However, some minor variations may be seen due to the screen settings in some cases. Occasionally, minor modifications occur between printing runs. If you receive an item that you feel is not represented properly on our website, let us know and you may return it within 7 days of receipt and receive a free replacement or a full refund for the price of the product.

How accurate are the item dimensions listed on your web pages?

We verifies the dimensions of all images on our site, but due to industry standards, sizes can vary slightly up to (1½”). If you are not satisfied with the product you receive, then please follow our return policy. (link to return policy page)

Can I frame a print I already have?

Yes, you can frame your already own print. For this, please courier us your print on MahattaArt's corporate address- 8/17, Ground Floor, Sarvapriya Vihar, New Delhi -110016. And mail us your order details with your name, email id, mobile number and tracking id of your print. Our team will get in touch with you as soon as we receive your print and on approval of order details we will process it and you can expect the delivery within 5-7 business days. Please note in case you're shipping us items to frame then Mahatta Art is not responsible to bear any shipping charges, transit wear & tear or loss/damaged of items.

Can I frame my own digital photos?

Yes, we provide framing services for your photos. You can get your photos framed from our page frame your photos. You have to upload your photo on our page then you can proceed further by following our simple instructions to complete your order. We also provide you huge collection of frames along with mounting services.

Can all items on the site be framed?

Every Art on MahattaArt.com can be purchased as an Art Print, Canvas, Framed Art, and Framed Canvas & Stretched Canvas. You can get it as per your requirement with multiple options.

Can you assist me with print surface area?

Absolutely! Please contact our Customer support with your print surface queries. We can be reached by Contacting us on +91-9599967091 or +91-11-40367720 or emailing us at info@mahattaart.com. We will be happy to assist you.

Do you provide multiple mounting options for artwork?

Yes, we provide multiple mount options. Please Contact us on +91-9599967091 or +91-11-40367720 or email us at info@mahattaart.com.

About Ordering

How do I place an order?

To order a product at MahattaArt.com
1. Add the product(s) of your choice in your shopping cart by clicking on the “Add to Cart” button located next to the product image.
2. When you're ready to place your order, click "Checkout" from within your shopping cart and follow the instructions
Contact our Customer Care for any query at +91-9599967091 or +91-11-40367720 and we will be happy to assist you.

What payment methods can I use at checkout?

MahattaArt.com accepts all major credit cards, including Visa, MasterCard, and American Express. You can pay via Credit/Debit Card and Net banking. We also accept payments through CC avenue for mobile wallets such as Mobikwik, JioMoney & Freecharge. And you can also make payment through paytm wallet on number+91-9910771232.

I need to cancel my order. What should I do?

Once the order starts processing we are unable to cancel the order. Once you place the order, it gets into process within 4-6 hours of order placement. If you need to cancel your order, please reach out to our Customer Service support with order number, as soon as possible by emailing us at info@mahattaart.com or by contacting us at +91-9599967091 or +91-11-40367720. If your item(s) are already processed, then please follow our return policy.

Do you have a catalog I can order from?

MahattaArt.com is currently available online only. If you are looking for a specific product and unable to find it on our website, then you can contact our customer service team that can help you find what you need. We can be reached by Contacting us on +91-9599967091 or +91-11-40367720 or emailing us at info@mahattaart.com. We're happy to help you.

About Gifting Wrapping

Can I use Mahattaart.com to send gifts to others?

Yes, you can send gift orders to your friends/family members on MahattaArt. You can choose to gift wrap and include a personalized message from you in your order. You can provide us details by Contacting us on +91-9599967091 or +91-11-40367720 or emailing us at info@mahattaart.com.

What payment methods can I use to pay for a gift order?

You can use any payment method that MahattaArt supports, except Cash on Delivery.

Will the pricing, discount and payment information be displayed on the package sent to the recipient?

No. The external packaging slip/invoice will not include any pricing, discount, or payment information.

Who can return the gift?

Sender can initiate a request to return the gift item. To return an item, please follow are return policy. Please note that when you return an item, the gift wrap charges are not credited back.

Email –Verification Policy

What is MahattArt's E-mail verification policy?

We always strive hard to provide the best experience to our customers. However, we have noticed that few accounts abuse our liberal policies. Therefore, please ensure that the details you provide us are correct and complete and inform us immediately of any changes to the information that you provided while registering. MahattaArt verifies the email addresses to ensure important communication about orders and shipments are reaching our customers. Email addresses that have an invalid domain, no mail server, or no mail box, fail the verification processes set by MahattaArt and MahattaArt reserves the right to disable any cash on delivery option for orders placed from such accounts that fail the email verification process.